Multi-chain retailers are realizing
the benefits of consolidating
functions such as Supply Chain
Management – Procurement,
Warehousing and Transportation
logistics; Financial Planning;
Customer Relationship Management
and Employee Management
functions.
The ability to track in close to real
time, metrics such as Gross Margin
ROI, Sales increase by Promotion,
Top Selling Categories,
Underperforming Stores by Region,
Same Store Sales by Period, etc.
provides the edge in optimizing
marketing and investments, reacting
immediately to changes in
operational execution.
The speed and flexibility to react in short order, minimize effort
duplication and maximize volume discounts for common goods and
services is fueling the development of a complex, coordinated and
integrated Retail Corporate Enterprise.
ISTS with its depth of experience in Enterprise Systems Integration
across Supply Chain, CRM, Financials and Enterprise Data
Management technologies can provide the right blend of Software
Services and Application Development expertise.
ISTS has subject matter experts on leading Enterprise Solutions in
Supply Chain Management such as SAP, JD Edwards, I2 amongst
others. These consultants bring a strong understanding of the
domain coupled with application development and integration
expertise of ISTS onshore and offshore delivery models to provide a
single point services offering. ISTS has experience in custom
development of solutions like Demand Planning, merchandise
management and Promotions Management within the construct of
a Supply Chain system and as stand-alone applications.
ISTS has tremendous domain understanding of the ARTS Enterprise
Data Framework including Retail Data Modeling, design and
development of Operational Data Stores and Analytical Data
Warehouses for retail. The ISTS Retail Data Warehousing practice
consists of Data Architect and Data Modelers along with ETL (Extract
Transform Load) specialists and BI Specialists on platforms such
as Business Objects and Microstrategy. Retail Analysts provide the
expertise in designing functional and highly actionable dashboards
with the right KPI’s that best represent your business metrics.
ISTS has experience with integrating and customizing industry
standard Customer Relationship Management platforms such as
Siebel, Salesforce.com and CRM.com. Our team of domain specialists
can provide strategic planning and design assistance while our
team of platform specialists can help integrate, customize and
support implementations on these platforms.
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